Privacy Policy

1. Introduction

At LORIQ Technologies, LLC ("LORIQ", "we", "us", or "our"), we respect your privacy and are committed to protecting it. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information when you use our website, software, and services.

2. Data Categories

To provide clarity, we classify the data we handle into four distinct categories:

• Website Visitor Data: Information collected when you browse our public website (e.g., IP addresses, essential cookies, device information).
• Account Data: Information required to create and manage your account (e.g., name, email address, billing details).
• Customer Business Data: Information, records, and files that you upload, input, or process through our software.
• Integration Data: Information synced from third-party platforms that you connect to our services.

3. Data Collection & Use

3.1 How We Collect Data

We collect data directly from you when you provide it (such as when filling out forms or registering for an account), automatically as you navigate our services, and from third-party integrations you authorize.

3.2 How We Use Your Data

We use your data to:

• Provide, maintain, and improve our services.
• Process transactions and manage your account.
• Communicate with you regarding service updates, security alerts, and support.
• Analyze usage trends to improve user experience.

We only describe data collection typical for a marketing site and B2B SaaS platform. We do not sell your personal information.

4. Data Sharing & Subprocessors

We may share your information with:

• Service Providers: Trusted third-party vendors and sub-processors who assist us in operating our services.
• Legal Compliance: Authorities when required by law or to protect our legal rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Retention & Security

5.1 Data Retention

We retain data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Customer Business Data is retained according to your subscription terms and our data deletion practices.

5.2 Security

We implement commercially reasonable security measures designed to protect your data from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure.

6. User Rights & Choices

6.1 General Rights

You may request to access, correct, or delete your Account Data by contacting us. Business customers control the Customer Business Data within their accounts.

6.2 California Privacy Rights

If you are a California resident, you may have specific rights regarding your personal information under the CCPA/CPRA, including the right to know what is collected and the right to request deletion.

6.3 Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

7. International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located.

8. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.