AI Acceptable Use & Policy

1. Purpose of AI Features

LORIQ Technologies integrates artificial intelligence (AI) to assist customers with data analysis, categorization, extraction, summarization, and workflow support. These features are designed to augment human intelligence and streamline enterprise operations, not to replace professional judgment.

2. Accuracy & Limitations

AI outputs are generated probabilistically based on the provided inputs and context. As a result, outputs may occasionally be incomplete, inaccurate, or lack nuance.

AI systems do not have true understanding and cannot substitute for verified expertise.

3. Customer Responsibilities

Customers remain fully responsible for how they use our AI features and the outcomes derived from them. Users must review important outputs before relying on them for critical business operations. AI does not replace professional, legal, or financial judgment.

4. Data Handling & Privacy

Data handling regarding AI features may vary by the underlying AI provider and your specific enterprise configuration. By default, we prioritize secure environments and do not use Customer Business Data to train foundation models without explicit consent. Specific data processing terms regarding subprocessor AI providers are outlined in our Data Processing Addendum (DPA).

5. Prohibited AI Uses

Users must not use LORIQ's AI capabilities to:

• Generate deceptive, defamatory, or highly offensive content.
• Automate critical decisions regarding credit, employment, housing, or legal status without human oversight.
• Attempt to prompt-inject or override the system's security and ethical guardrails.
• Reverse engineer the underlying models or system prompts.

6. Reporting Concerns

If you encounter AI outputs that are significantly harmful, biased, or represent a security concern, please report them to us immediately at info@loriqtechnologies.com so we can investigate and refine our systems.